Business Improvement Update

Business Improvement has gone through some significant changes over the last 12 months. We’ve established new functions including: Risk, Compliance and Audit and Business Intelligence and most recently, Operational Training has also become part of the BI family.

With this, the team has expanded with some new (and old) faces. To find out who we are check out our new organizational structure here.


We are currently redesigning a new and improved workspace to tell you all about the changes in the function, meet the team and find out what we’ve been working on as well as the year ahead. Watch this space…