Shout outs

Shout Outs are a collection of notes, messages and stories from staff across Australia and New Zealand. From funny to heartwarming, it has fast become one of the most popular sections of our newsletter!

Got something to say? Submit a shout out for the next issue by emailing or using the hashtag #clvupdate on the SharePoint news feed!


University of Canberra Village

Shout out from the University of Canberra Village team to Director of Operations, Shannon O’Connor, who recently spent two weeks in hospital recuperating from an injury!



Dion Brown
CLVnz Head Office

Big Shout Out to Beth Sant and Kim Gallinger at Te Puni for their exceptional positive and can-do attitude. Through staff changes, Move Out and becoming a Civil Defense location taking in over 200 guests displaced by the recent earthquake, Beth and Kim have excelled as true professionals. Thank you for your great work!

Massive shout out to Diana Noyce, for always being there to help and cover Te Puni during the difficult times. Thank you for your commitment and “One Team” approach Diana!

And to Denise Hart – you have taken the reins in very challenging times, worked through the quakes and nights, and brought order to chaos – thank you!



Thank you Kylie for being the payroll queen! You make me happy every fortnight.


Tim Halling
CLVau Head Office

We’re really excited to share with you the second episode of CLVTV! Check out all the great things that villages across Australia have been up to. A great big thank you to our roving media squad Amy and Ibnu for putting all this together!



Tracy Johnston
Student Village Melbourne

A Big SHOUT OUT to the SVM Team…we are coming up to our first Birthday! What a crazy and fun year it has been! So glad to be a part of the journey!


Shelly Peebles
CLVnz Head Office

Summer is Rocking at Albany. Great job team for hitting your summer budget before summer season even began!!


Rachel Manson
University of Canberra Village

Extremely proud of you team UoCV!!!!

You have absolutely worked your butts off to turn this Village around. You never complain and always have a can do attitude in everything you do.

Your efforts are highly appreciated and have delivered amazing results. Massive thank you for all your hard work this year. Looking forward to an even better 2017!

Rachel x


Rachel Manson-crop


Melanie James
CLVnz Head Office

Goodbye Shireen! Hello Emma! Shireen is off on maternity leave (due in January and can’t wait to see the photos) and Emma has joined the HR team for the next year.


Michael Heffernan
CLVau and CLVnz Head Offices

A big shout out to my amazing team in New Zealand who did a tremendous job responding to the 14 November earthquake.  In particular thanks to Beth and Kim at Te Puni Village who had literally moved into the Village the night of the earthquake to reside on-site over summer.  So much for a quiet first night living on-site!


Michael Heffernan 1 Michael Heffernan 2


Richard Lloyd
Massey Albany Student Accommodation Village

One of my shout outs is to Susan Walters. She received a lovely jar of kindness for all her cleaning efforts this year just prior to our residents leaving. It must have taken some time to create which speaks to their thankfulness.




University of Canberra Village

Shout out to the CCV! Thank you ladies for your tireless efforts to put bums in our beds.

Our “One Team” achieved great things in 2016. Your energy and efforts are highly appreciated.

900 beds here we come!

Love the UoCV team x


UoCV thank you


Nicola Valentine
Massey Albany Student Accommodation Village

Our BIG Shout out is that we had our Qualmark audit on November 28th and have been awarded the 5 Star rating for another 12 months.  We are the first and only NZ Accommodation Village to receive this award and have been awarded it for a second year in a row.  The Team and I are extremely proud of this.


Qualmark logo


CLVau Head Office

Merry Christmas everyone! Here are some shots from our Christmas party earlier this month!


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