Assistant Director of Resident Life – UIIT


Are you excited by planning and delivering business excellence? Do you love solving complex problems? Are you a team player who thrives on collaboration with colleagues? Do you want to be part of building a high performing team and developing talent for the future?

Campus Living Villages (CLV) aspires to set the global standard in student accommodation. As a business we go beyond providing quality buildings and facilities, working to create exciting communities, learning opportunities and memories for our residents that last a lifetime.

Our Core Values CLV’s goal is to CREATE a culture that we all enjoy working within by following the below values. It is expected for all CLV employees to demonstrate the values listed below on a day to day basis:  


Community:         Be part of the ONE team and pursue the team goal.

Respect:                 Be tolerant and accepting of colleagues and customers and don’t manipulate, demean or                                                mistreat people.

Equality:                 Endeavour to treat everyone the same, regardless of their role.

Accountability:    Work hard, work smart and don’t blame others.

Trust:                       Be forthright, candid and deliver on your promises.

Enthusiasm:         Be passionate in what you do and give 100%.


In addition to the Core Values listed above, CLV expects a high level of professional behavior in accordance with the Code of Conduct.

Summary of Role:

The Village Assistant Director of Residence Life will assist with managing all aspects of a successful Residence Life Program that will serve the social and developmental needs of the student residents housed in the Village.

Key Management Competencies

  • Managing Work & Staff
  • Problem Solving
  • Initiating Action
  • Coaching for Performance Improvement
  • Communication

Key Accountabilities

Management Activitiesist with overall leadership and direction of the Village in line with the business plan.

  • Supervise, evaluate and train all  resident assistants.
  • Evaluates resident assistant performance.
  • Provides direction, coordination and oversight of a robust residence life program including resident assistant training & selection, professional staff training & recruitment, residence hall opening and closing, intersession housing, and summer programs.
  • Encourage student accountability for the Student Code of Conduct and Residence Life policies and procedures; Serve as hearing officer and adjudicate violations of policy.
  • Participate in the housing administrator on call system and serves during emergency periods at the request of the GM/AGM.
  • Handle emergency or problem situations in an efficient and effective manner to ensure the safety and well-being of residents.
  • Provide guidance and leadership to students, directly and through the supervision of professional and student residential staff.
  • Lead assessment efforts to measure student learning, satisfaction, and retention.
  • Assist in addressing questions or concerns from parents, students and various university constituents.
  • Be a positive role model for residents and staff; Establish positive relationships with the University.
  • Advise Residents
  • Escalate resident issues when necessary to ensure appropriate response and resolution.
  • Be knowledgeable about community and University rules and regulations in order to appropriately explain and enforce them when interacting with residents and visitors.
  • Promote and encourage resident participation in University sponsored activities.
  • Keep residents informed of pertinent campus information and deadlines.
  • Be familiar with campus and community resources and services.
  • Develop relationships across a variety of university departments.
  • Seeks out opportunities to be involved in university operations by volunteering to serve on university committees and task forces.

Other duties and projects as directed.

  • Requires some evening and weekend commitments.
  • This is a live-on position with onsite accommodations provided.

Technical Skills

  • Proficiency in Microsoft Office programs.
  • Ability to learn and use all IS programs pertinent to successful achievement of duties.
  • Ability to write and compose informational communication materials


  • 2-3 year experience in housing/residential life.
  • Bachelors required, Master’s degree in student affairs, higher education administration, education or related field preferred.

To apply for this job email your details to

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