Are you excited by planning and delivering business excellence? Do you love solving complex problems? Are you a team player who thrives on collaboration with colleagues? Do you want to be part of building a high performing team and developing talent for the future?
Campus Living Villages (CLV) aspires to set the global standard in student accommodation. As a business we go beyond providing quality buildings and facilities, working to create exciting communities, learning opportunities and memories for our residents that last a lifetime.
Our Core Values CLV’s goal is to CREATE a culture that we all enjoy working within by following the below values. It is expected for all CLV employees to demonstrate the values listed below on a day to day basis:
Community: Be part of the ONE team and pursue the team goal.
Respect: Be tolerant and accepting of colleagues and customers and don’t manipulate, demean or mistreat people.
Equality: Endeavour to treat everyone the same, regardless of their role.
Accountability: Work hard, work smart and don’t blame others.
Trust: Be forthright, candid and deliver on your promises.
Enthusiasm: Be passionate in what you do and give 100%.
In addition to the Core Values listed above, CLV expects a high level of professional behavior in accordance with the Code of Conduct.
Summary of Role:
The Village Assistant Director of Residence Life will assist with managing all aspects of a successful Residence Life Program that will serve the social and developmental needs of the student residents housed in the Village.
Key Management Competencies
- Managing Work & Staff
- Problem Solving
- Initiating Action
- Coaching for Performance Improvement
Management Activitiesist with overall leadership and direction of the Village in line with the business plan.
- Supervise, evaluate and train all resident assistants.
- Evaluates resident assistant performance.
- Provides direction, coordination and oversight of a robust residence life program including resident assistant training & selection, professional staff training & recruitment, residence hall opening and closing, intersession housing, and summer programs.
- Encourage student accountability for the Student Code of Conduct and Residence Life policies and procedures; Serve as hearing officer and adjudicate violations of policy.
- Participate in the housing administrator on call system and serves during emergency periods at the request of the GM/AGM.
- Handle emergency or problem situations in an efficient and effective manner to ensure the safety and well-being of residents.
- Provide guidance and leadership to students, directly and through the supervision of professional and student residential staff.
- Lead assessment efforts to measure student learning, satisfaction, and retention.
- Assist in addressing questions or concerns from parents, students and various university constituents.
- Be a positive role model for residents and staff; Establish positive relationships with the University.
- Advise Residents
- Escalate resident issues when necessary to ensure appropriate response and resolution.
- Be knowledgeable about community and University rules and regulations in order to appropriately explain and enforce them when interacting with residents and visitors.
- Promote and encourage resident participation in University sponsored activities.
- Keep residents informed of pertinent campus information and deadlines.
- Be familiar with campus and community resources and services.
- Develop relationships across a variety of university departments.
- Seeks out opportunities to be involved in university operations by volunteering to serve on university committees and task forces.
Other duties and projects as directed.
- Requires some evening and weekend commitments.
- This is a live-on position with onsite accommodations provided.
- Proficiency in Microsoft Office programs.
- Ability to learn and use all IS programs pertinent to successful achievement of duties.
- Ability to write and compose informational communication materials
- 2-3 year experience in housing/residential life.
- Bachelors required, Master’s degree in student affairs, higher education administration, education or related field preferred.