Assistant Manager

Campus Living Villages UK

Campus Living Villages a global provider of student accommodation is recruiting for an Assistant Manager to join their team in Belgrave, Birmingham.

You will assist in the daily running and strategic direction of the Village by working closely with the General Manager and other colleagues  across our Villages.

What will you be doing?

  • Oversee operation of all divisions of the Village, including the management of the StarRez database
  • Work with other functions and partners to plan and coordinate Summer Stays programme, Village Life events and University Open Days
  • Conduct site inspections and reports.
  • Liaise with the Regional Maintenance team to ensure quality and streamline delivery of services for students
  • Work with the Commercial Finance Manager and General Manager to manage and monitor the Village’s Budget and financial cash flows.
  • Provide reports (i.e. sales report, debt reports, balance score cards)
  • Assist General Manager in preparing the Village’s Annual Business Plan
  • Work with the Sales and Marketing teams to promote the Village
  • Act as an escalation point of contact for the Village team
  • Motivate and lead the team, supporting them in their development
  • Work closely with the People Team for any employee-relation issues.

What skills do you need to have?

  • Excellent knowledge of Microsoft office (Essential)
  • Excellent verbal and written communication skills (Essential)
  • Good knowledge of resident management systems (Desirable)

What Qualifications and Experience are required?

  • Hospitality Management qualification or equivalent experience (Desirable)
  • First Aid qualification (Desirable)
  • Management qualifications (Desirable)
  • Current Driver’s License (Desirable)
  • Experience in a residential environment including a busy front of house (Essential)
  • Experience of managing a team and multiple departments (Essential)

What’s on offer?

  • Permanent Position
  • 40 hours per week (worked between 8am and 8pm , usually Monday to Friday but you must be prepared to work weekends and bank holidays when required)
  • Competitive salary
  • 25 days holiday increasing with service, plus bank holidays.
  • Day off  on your birthday
  • BUPA cash plan membership
  • Life Assurance
  • Group pensions scheme
  • Employee Assistance Programme

Who are we?
Campus Living Villages is a global provider of student accommodation across four regions (Australia, New Zealand, USA and UK). With over 43,000 beds owned, managed or under development, we are committed to creating tailored student communities that suit the unique culture of each campus and Universities we work with.

Our Core Values

Our goal is to CREATE a culture that we all enjoy working in by following the below values. We expect all our employees to demonstrate the values listed below on a daily basis:

Community: Be part of the ONE team and pursue the team goal.

Respect: Be tolerant and accepting of colleagues and customers and do not manipulate, demean or mistreat people.

Equality: Endeavour to treat everyone the same, regardless of their role.

Accountability: Work hard, work smart and do not blame others.

Trust: Be forthright, candid and deliver on your promises.

Enthusiasm: Be passionate in what you do and give 100%.

The successful candidate will need to provide evidence of their Right to Work in the UK, any relevant qualifications and referee details for obtaining two employment references.

To apply, please send your CV and Cover Letter to stating the position reference number (Ref 2020 05) by 9.00am Monday 27th January 2020 



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