Community Manager – Macquarie University Village

  • *Full Time
  • Sydney

Campus Living Villages

Campus Living Villages (CLV) is the leading provider of on-campus student accommodation in Australia.

About the Company

Campus Living Villages (CLV) is the leading provider of on-campus student accommodation in Australia.  With over 44,000 beds owned, managed or under development across Australia, the United States, United Kingdom and New Zealand, CLV has an extensive track record for creating quality, purpose-built facilities and managing exciting student communities around the globe.

About the Role

An exciting opportunity exists for the role of a Community Manager to join the team at Macquarie University Village on a full time basis. Reporting to the General Manager, this role will be responsible for providing a level of service to residents by drawing on the functional expertise of the various departments within the business.

Key Duties and Responsibilities

  • Delivers effective sales and marketing strategies to ensure the information that residents receive is accurate.
  • Directly interact with residents face to face and through social media.
  • Act as a key point of contact for residents on all village community issues.
  • Manage and support a residential life program that supports the requirements of CLV’s Live, Learn and Grow framework.
  • In conjunction with the Village Manager oversee the operation of all functions of Village operations.
  • Manage and oversee the effective use of StarRez resident management system.
  • Assist the Village Manager with recruitment needs.
  • Develop and build relationships with residents through social media platforms.

Essential Skills and Experience

  • 2 -3 years’ experience in a leadership role focussed on community management.
  • Demonstrated experience in community development through engagement and social media initiatives.
  • Great communication skills and the ability to work well within a small team.
  • Highly committed to the customer service experience with ability to demonstrate effective leadership skills in a high volume customer service environment.
  • Computer literate, with proficiency in Microsoft Office suite, database management systems such as StarRez and web content management systems.
  • Excellent organisational and planning skills, with the ability to meet tight deadlines and manage competing priorities.

How to Apply

To submit your application for this opportunity, please send your cover letter, updated CV and any other supporting documentation, marked to the attention of ‘General Manager’ by clicking ‘Apply Now’.

Applications must be received by Friday, 24th May 2019

Campus Living Villages is an equal opportunity employer. No applications for employment will be assessed on the basis of race, colour, nationality, national extraction, social origin, education, age, sex, sexual preference, gender history, marital status, partnerships, pregnancy, impairment, disability, medical record, religion, political opinion, trade union activity, irrelevant criminal record or any other means that contravenes relevant anti-discrimination legislation applicable within Australia.

The preferred applicant will be required to undergo and successfully complete a NSW Working with Children Check and National Police Check.

Only those with the right to work in Australia on an unrestricted and unlimited basis need apply.

Only direct applications from candidates will be considered.

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