Campus Living Villages
What’s on offer?
These include but are not limited to:
Who are we?
Campus Living Villages is a global provider of student accommodation across four regions. We are committed to creating tailored student communities that suit the unique culture of each campus and Universities we work with.
Who are we looking for?
We are currently looking for a Customer Service Officer to join our team at Campus Living Villages: Rusholme Place, Manchester Student Village, to provide outstanding assistance to existing and potential future students and short stay customers of Campus Living Villages.
The successful candidate will be self-motivated, professional and enthusiastic, with an outgoing personality. You will help drive our service delivery, whilst maximising our accommodation occupancy by using your ability to build rapport with students to encourage re-bookings.
You should have good communication skills and enjoy challenges in resolving any queries. Being a fast learner with high organisation skills will be an advantage in juggling multiple tasks, whilst remaining calm. To be an approachable team player, you should be keen to support your colleagues in making a difference to our students.
This is a great chance to be a part of a growing organisation with strong values as well as career and development opportunities.
The successful candidate will need to provide referee details for obtaining references.
To apply, please send your CV and Cover Letter to email@example.com stating the position and location you’re applying for.
What will you be doing?
Technical skills required:
Previous experience in a customer service environment is essential, as is an extensive knowledge of MS office applications and database. An appreciation of an accommodation, event or reservations environment or a higher education qualification in Hotel or Business Administration may be beneficial for this post.
Our Core Values
Our goal is to CREATE a culture that we all enjoy working in by following the below values. We expect all our employees to demonstrate the values listed below on a daily basis:
Community: Be part of the ONE team and pursue the team goal.
Respect: Be tolerant and accepting of colleagues and customers and do not manipulate, demean or mistreat people.
Equality: Endeavour to treat everyone the same, regardless of their role.
Accountability: Work hard, work smart and do not blame others.
Trust: Be forthright, candid and deliver on your promises.
Enthusiasm: Be passionate in what you do and give 100%.
In addition to the Core Values listed above, Campus Living Villages expects a high level of professional behaviour in accordance with the Code of Conduct.
To apply for this job email your details to firstname.lastname@example.org