Campus Living Villages
Full time 40 hours per week ( 5 days out of 7 on a rota basis)
Salary circa £20,000
What are we looking for?
We are now recruiting for a Duty Manager at our Newport Student Village. The purpose of this exciting role is to maintain safety and security of all Village residents and staff; ensuring enforcement of Village rules by having a continual presence in all areas of the Village. You will be supporting the Village Accountant to ensure accurate records are maintained and shall work with the Facilities Manager and Administration team to complete room checks and reports. This role is a full time role offering 40 hours per week. Occasional weekend working will be required to suit business needs.
This role offers a great opportunity in a dynamic and growing organisation with strong values and excellent national and global career and development opportunities.
What do you need to have?
Familiarity to facility operations to determine and communicate after hours requirements.
Ability to manage and resolve conflict when exposed to difficult situations and the escalation to appropriate personnel for follow up. You will ensure public and common areas are presented to high standard with implementation of maintenance and cleaning actions when required.
Be able to provide a high level of customer service to all stake holders including residents, Village team, university, suppliers, other Villages and head office.
CLV Core Values
CLV’s goal is to CREATE a culture that we all enjoy working within by following the below values. It is expected for all CLV employees to demonstrate the values listed below on a day to day basis:
Community : Be part of the ONE team and pursue the team goal.
Respect : Be tolerant and accepting of colleagues and customers and don’t manipulate, demean or mistreat people.
Equality : Endeavour to treat everyone the same, regardless of their role.
Accountability : Work hard, work smart and don’t blame others.
Trust: Be forthright, candid and deliver on your promises.
Enthusiasm : Be passionate in what you do and give 100%.
In addition to the Core Values listed above, CLV expects a high level of professional behaviour in accordance with the Code of Conduct.
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