Campus Living Villages
Full-time, 40 hours per week
Salary circa £25,000
What are we looking for?
We are now recruiting for an ICT Support Engineer on a permanent basis to join our ICT team based in Village Central Manchester.
As part of the UK ICT Support Team, you will provide technical IT support to all CLV users both remotely and onsite. You will liaise with internal staff and external suppliers whilst maintaining excellent customer care.
The role can feature many different aspects of IT from user and server management to PC & software support. You will speak to the users initially to discuss the problem before remotely accessing their computer or server to diagnose and remedy the issue. If the problem cannot be resolved remotely or requires escalation, then this will either be assigned to the appropriate team or a site visit will be scheduled. This could either be yourself or a 3rd party support contractor, subject to suitable availability and knowledge required.
This role offers a great opportunity in a dynamic and growing organisation with strong values and excellent national and development opportunities.
What you’ll be doing:
What technical skills do you need to have?
CLV Core Values
CLV’s goal is to CREATE a culture that we all enjoy working within by following the below values. It is expected for all CLV employees to demonstrate the values listed below on a day to day basis:
Community : Be part of the ONE team and pursue the team goal.
Respect : Be tolerant and accepting of colleagues and customers and don’t manipulate, demean or mistreat people.
Equality : Endeavour to treat everyone the same, regardless of their role.
Accountability : Work hard, work smart and don’t blame others.
Trust: Be forthright, candid and deliver on your promises.
Enthusiasm : Be passionate in what you do and give 100%.
In addition to the Core Values listed above, CLV expects a high level of professional behaviour in accordance with the Code of Conduct.
To apply for this job email your details to email@example.com