Operations Manager, Full-time – Permanent

Campus Living Villages


Full-time, 40 hours per week

Salary circa £35,000


  • 25 Days Holidays Plus Bank Holidays
  • Childcare Voucher
  • Bike 2 Work
  • BUPA
  • Seasonal Ticket Loan
  • Pension Scheme
  • Life Assurance

What are we looking for?

We are now recruiting for an Operations Manager on a permanent basis to join our team based in Dashwood Student Village in South East London.

You’ll be taking the Operational lead in the day-to-day running of the Village and to support the Village Director in the strategic direction of the Village, by working with Duty Manager, Maintenance staff and Cleaners.

This role offers a great opportunity in a dynamic and growing organisation with strong values and excellent national and development opportunities.

What you’ll be doing:

  • Management and Supervision of Village Operations.
  • Organise and manager Summer Stays programme.
  • Oversee development, review and management of policies and procedure for efficient processing of new student applicants and residential agreements.
  • Conduct site inspections and liaise with Regional Maintenance Manager and Assistant Regional Maintenance Manager to ensure resident room checks reports are completed to provide a streamlined delivery of services for students.
  • Plan and execute a variety of activities in line with the company philosophy and Village budget.
  • Assist the Village Director with the preparation of the Village’s annual business plan
  • Marketing and sales coordination in conjunction with the Village Director and Sales team.
  • Plan and coordinate university open days.
  • Provide Peer support by working closely with the Resident Life team and carry out their required tasks.

What technical skills do you need to have?

  • Good knowledge of Microsoft Office
  • Good knowledge of resident Management Systems
  • Experience in residential environment including busy front of house
  • Experience in managing a team and multiple departments.
  • The successful applicant will undergo an Enhanced Disclosure & Barring Service (DBS) check.


  • Hospitality management qualification or equivalent experience
  • First Aid qualification
  • Management Qualifications
  • Current Driver’s License

CLV Core Values

CLV’s goal is to CREATE a culture that we all enjoy working within by following the below values. It is expected for all CLV employees to demonstrate the values listed below on a day to day basis:

Community: Be part of the ONE team and pursue the team goal.

Respect: Be tolerant and accepting of colleagues and customers and don’t manipulate, demean or mistreat people.

Equality: Endeavour to treat everyone the same, regardless of their role.

Accountability: Work hard, work smart and don’t blame others.

Trust: Be forthright, candid and deliver on your promises.

Enthusiasm: Be passionate in what you do and give 100%.

In addition to the Core Values listed above, CLV expects a high level of professional behaviour in accordance with the Code of Conduct.



To apply for this job email your details to recruitment.londonhub@clvuk.com

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